Haven Holidays, the UK’s staycation market leader, sees revenues increase by several million pounds per year
Thanks to a website and customer experience transformation from our team.

At a glance
Dramatic increase in revenue.
Powered by a better User Interface (UI) and User Experience (UX).
A boost in conversions.
Customers can see the lowest prices at a glance before caravan search, boosting conversions.
New search features.
A range of new website search features added.
Huge response improvement.
Response times improved by up to 50 times System reliability transformed.
System reliability transformed.
System reliability improved from regular outages to zero.
Steve C. Head of Engineering, Haven Holidays

About Haven
The Challenge
Haven needed to update its web platform, replacing outdated legacy systems to handle high volumes of enquiries and improve search and sales. More customers were browsing using their mobiles – and the company needed to transform the performance and modernise the user interface and user experience quickly.

Our Solution
Steve Cresswell
Head of Engineering, Haven Holidays
A closer look at features and benefits
Combined front and back-end solution
On-site table ordering system for improved visitor experience and staff cost efficiencies
Enhanced search experience to maximise sales
Optimised for mobile phone browsing
Improved SEO, increasing traffic and bookings
A/B testing for page layout to maximise revenue