LCH thrives in the chauffeur and private hire sector, thanks to its new cloud-based portal and mobile app.

The new system, known as HireHubb, is web-based and cloud-hosted, with a desktop version and a mobile app, which can be securely accessed from anywhere.

At a glance

Rapid growth

HireHubb portal and mobile app support LCH’s rapid growth in the era of connected vehicles

System Management

System covers bookings, driver routing, vehicle tracking, invoicing, and service management

Optimised business processes

Software optimises business processes and streamlines operations

Centralised view

Managers get a centralised, real-time view of the business

Smoother experiences

Staff benefit from smoother experiences and customers enjoy better service

"They understood exactly what we needed, we liked the way they worked, they put together a quote and we were very happy."

Alexandra O, Marketing Manager, LCH

About LCH

LCH Ltd is one of the UK’s most respected providers of bespoke hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies.

The Challenge

LCH was growing exponentially – from 12 people to 65, managing 200 cars instead of 60, and 10 times more bookings. But it needed to adapt its processes and IT to handle this step-change in activity – and move beyond spreadsheets and various systems. LCH wanted greater consistency and visibility, as well as remote access. It realised that a bespoke system was required.

Our Solution

One Beyond created HireHubb, a web-based and cloud-hosted solution with a desktop version and a mobile app. This could handle all the functions of the business, from bookings/sales to hire car management, driver routing and vehicle tracking, service management and invoicing. The solution incorporates Google Maps, in-car GPS systems and images from iPads.

A closer look at features and benefits

HireHubb can pinpoint ‘nearest driver’ locations

System records vehicle collection or delivery

Ability to track vehicles, predict journey times for car deliveries, check traffic and select optimum routes

Google Maps integration calculates distances for accurate charging

Any damage can be booked in for maintenance

Microsoft Azure DevOps tools enabled LCH to follow solution development

"The automotive industry is changing: manufacturers are making big strides with electric and connected vehicles and there is a digital transformation happening,” she notes. “We want to stay at the forefront of these changes, retain our edge and ensure the chauffeur industry moves with us."