Public health research organisation saves hours of valuable admin time every week – as systems are connected.

One Beyond created an API ‘bridge’ between the different applications to allow automated data exchange

At a glance

Integrated systems

Key systems are integrated, overcoming duplication of effort and risk of errors

Automations

Automation replaces spreadsheets, transcriptions and manual data sharing

Intuitive dashboards

Intuitive dashboards created and tailored for stakeholder groups

(GDS) guidelines

Development follows Government Digital Services (GDS) guidelines

Simplified payments

New module simplifies payments process

"We were impressed – they were professional, competent, flexible in nature and worked in an agile manner, and were familiar with GDS guidelines."

Applications Delivery Manager, MHRA

About MHRA

The Clinical Practice Research Datalink (CPRD), a centre of the Medicines and Healthcare products Regulatory Agency (MHRA), provides real-world data research services, supporting public health and clinical studies.

The Challenge

CPRD’s process for paying investigators for their role in recruiting candidates to studies was completed manually – taking hours of time each week. A lack of integration between IT systems also meant a duplication of effort and a risk of errors. CPRD could see the potential of automating at least 90% of this work. Now it needed a software partner with proven experience of government and healthcare – and familiarity with GDS guidelines.

Our Solution

One Beyond created a solution for automated study reporting and payment calculations. Our team integrated CPRD's Interventional Research Services with the CRM system and developed intuitive dashboards. These display snapshots and insights about studies, tailored for different stakeholders. Also, a payments module makes it easy to generate payment reports for the finance team. We created an API bridge between applications to automate data exchange.

A closer look at features and benefits

API bridge created between applications

CRM becomes definitive point of truth.

Dashboards benefit study managers, investigators and patients

Design follows GDS approach, offering rich experiences

"One Beyond have been very professional. This project involved One Beyond working with a second supplier which presented challenges, but they adapted easily to the collaboration, determined to make this a success."