Charity finds a powerful way to manage grants, track spending and strengthen the trust of supporters

The charity aims to give everyone clean water, no matter who or where we are

At a glance

Grant management system

Grant management system maps grants onto outcomes – so donors can be updated

Managing funds and grants

System helps charity manage £30m-plus funds each year and 150 active grants

Live reporting

All grant details and any conditions are captured, with live reporting enabled

Added visibility

Charity to gain additional visibility of future income – for project planning

Quick turnaround of project

System delivered within a tight timeframe to fit with annual financial planning

"We like the way One Beyond works. I was able to show our end users all over the world what we were working towards, using online demos."

Hilary B., Business Analyst , WaterAid

About WaterAid

WaterAid is an international charity with a vision of a world where everyone, everywhere has safe water, toilets and hygiene. Since 1981, it has helped millions of the world’s poorest and most marginalised people access these vital human rights, expanding into 35 countries across Africa, Asia, the Pacific and Central America. The charity is headquartered in London, UK.

The Challenge

Charities must use donations responsibly, efficiently and in the way they were intended. This is important in maintaining the trust of donors and to comply with requirements such as the International Aid Transparency Initiative (IATI). WaterAid was outgrowing its original system for managing large grants and track spending, which required manual reporting via Microsoft Excel. Now it needed an intuitive, robust system – accessible globally, even via intermittent Internet connections, and usable in different languages.

Our Solution

The new Restricted Income System captures all grant details and conditions. Previously, systems administrators had to download data into Excel to produce reports manually. Now they can access live reporting with easy filtering and search functions. The next phase of the project will see data imported from CRM and accounts systems. Working with One Beyond, WaterAid aims to be able to report from multiple systems at once. This will help to inform in-country management planning and spending decisions.

A closer look at features and benefits

Functionally-rich system developed using Microsoft ASP.NET MVC 5 and C#, underpinned by SQL Server

Caters for users in hard-to-reach parts of the world

Works without requiring a high-speed connection

Staff can find what they need in a few clicks

Now supports French and Portuguese (as well as English) with more languages possible in future

Project with One Beyond is part of multiple system improvements for WaterAid

"It’s been a very positive experience working with such a professional team. We have had constant contact throughout, and nothing has been too much trouble. We’re delighted with the new system and are very glad we found One Beyond. We look forward to our continued collaboration."