Serve Legal, Audit Management and Reporting Tool

Efficient Cloud Audit Management Platform

Serve Legal’s audit system was transformed into a modern, scalable cloud platform. Integration was seamless—no downtime, no data loss.


At a glance

Audit at Scale

Built a single intuitive tool to manage all audit operations.

Parallel Migration

Ran new and old systems simultaneously—no disruption or data loss.

Multi‑device Access

Responsive web interface enables mobile survey submissions.

Cloud‑hosted Reliability

Robust backend with containerised and scalable architecture.

About Serve Legal

Serve Legal is the UK and Ireland’s leading provider of age verification and compliance auditing services. Through a trusted network of mystery shoppers and tailored audit programmes, they help businesses in retail, hospitality, and entertainment sectors meet legal obligations and safeguard their reputations.

The Challenge

Serve Legal needed to replace their legacy audit management system with a modern, user-friendly platform, while keeping their operations running smoothly and securely during the transition.

The Solution

We implemented a parallel‑run migration strategy to rebuild their entire audit, reporting, and mail‑delivery processes in the cloud. The result is a secure, intuitive, mobile‑ready platform that significantly improves efficiency and user experience.

A closer look at features and benefits

Unified Dashboard: Streamlines audit scheduling, tracking, and management in one place.

Seamless Parallel Run: Ensures zero operational downtime during migration.

Responsive Surveys: Mystery shoppers can submit visits via mobile instantly.

Cloud Scalability: Handles growing volumes of audits with ease.

Automated Reporting: Speeds up report generation and distribution.

Reliable Mail Delivery: Efficient communication channel built into the system.

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