AI Agents & Automation​

Put AI to work across your business​

From simple workflow automation to intelligent agents capable of completing multi-step tasks, One Beyond designs and builds AI around the way your business actually works.​

BOOK AN AI ASSESSMENT >​

Automate repetitive work​

Take routine, time-consuming tasks away from your teams and allow them to focus on higher-value work.​

Connect disconnected processes​

Enable AI agents to work across your existing systems, data and applications rather than creating another isolated tool.​

Make processes faster​

Complete tasks that once took hours or days in seconds or minutes, improving responsiveness across your organisation.​

Scale without adding headcount​

Increase operational capacity and handle higher volumes without growing teams at the same rate.​

More than a chatbot​

Traditional AI assistants answer questions.

AI agents can take action.

They can understand a request, access information, make decisions, interact with your systems and complete a series of tasks to achieve an outcome.

For example, an AI agent could:

Receive a customer request → find the customer record → check an order → update the CRM → generate a response → escalate an exception to a member of your team.

The result is AI embedded directly into the way your organisation works.

What could AI automate in your business?​

Customer Service​

Answer customer questions, access account information, process requests, update systems and escalate complex cases to your team.​

Operations​

Coordinate workflows, process information, update records and automate repetitive administrative tasks.​

Finance​

Extract information from invoices and documents, validate data, support approvals and automate routine financial processes.​

Sales​

Research prospects, prepare account information, qualify opportunities, update CRM records and support sales teams with relevant information.​

HR & People​

Support employee onboarding, answer policy questions, process routine requests and help employees access organisational information.​

Knowledge Management​

Give employees instant access to knowledge spread across documents, systems, policies and internal data.​

Data & Reporting​

Gather information from multiple sources, analyse it and automatically produce reports, summaries and insights.​

Document Processing​

Extract, classify, validate and process information from PDFs, forms, emails, images and other unstructured content.​

AI connected to your business and existing processes

Microsoft 365

Sharepoint / Teams

CRM / ERP

Databases

Document repositories

Customer platforms

Finance systems

Bespoke software

Legacy applications

Automate where it makes sense. Keep people in control.

We design the right level of human oversight into every solution.

You decide:

  • What AI can do automatically
  • What requires human approval
  • What information AI can access
  • When an agent should escalate
  • What actions need to be recorded

This allows you to increase automation without losing visibility or control.

Monitored, Controlled and Improved

EXPLORE THE ONE BEYOND AI PLATFORM >

The One Beyond AI Platform provides the foundation we use to build and manage AI solutions for our clients — bringing together agents, AI models, integrations, monitoring and governance.

Your team receives access to a dedicated dashboard providing visibility across your deployed AI services, while One Beyond manages the underlying agent environment.

Find the processes worth automating

The best automation opportunities are usually the ones where people spend significant time completing repetitive, high-volume activities.

We help you assess potential automation opportunities against:

  • Hours currently spent
  • Cost of the existing process
  • Transaction volumes
  • Error rates
  • Process delays
  • Customer impact
  • Technical feasibility
  • Potential return
  • Security Considerations

What could you automate?

BOOK YOUR FREE AI ASSESSMENT >

You probably already have processes within your organisation where AI could save significant amounts of time.

Our AI Assessment helps identify them.

We’ll explore your workflows, systems and data to identify high-value opportunities for AI agents and automation — then assess potential impact, feasibility and the best place to start.

AI enabled services app


LCH thrives in the chauffeur and private hire sector, thanks to its new cloud-based portal and mobile app. The new system, known as HireHubb, is web-based and cloud-hosted, with a desktop version and a mobile app, which can be securely accessed from anywhere.

Read full case study >
Case Study:
LCH

Give your people time back

TALK TO AN AI CONSULTANT >

Somewhere in your organisation, people are probably spending hours every week on work that AI could help automate.

We’ll help you find those processes, identify where AI can deliver the strongest return and build the solution around your existing systems.